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Traveling from
The Fives Beach Hotel & Residences - All Inclusive
Playa del Carmen, QROO, Mexico
Aparthotel
4.5
4.1
(678 guest reviews)
4.5
4.1
(678 guest reviews)
Beach
Luxury
Adventure Sports
Business
Sustainable
Urban
Child Friendly
Spa
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and an outdoor tennis court. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Concierge
- Concierge services
- Luggage storage
- Safe-deposit box at front desk
- Tours/ticket assistance
- 24-hour front desk
- Contactless check-out is available
Spa
- Hair salon
- Sauna
- Full-service spa
- Spa treatment room(s)
- Steam room
Entertainment
- Nightclub
- Outdoor tennis courts - 1
- Tennis on site
- Arcade/game room
For Children
- Supervised childcare/activities (free)
- Children's pool
- Babysitting or childcare (surcharge)
- Children's club (free)
Space
- Picnic area
- Elevator
- Barbecue grill(s)
- Terrace
Dining
- Number of bars/lounges - 1
- Snack bar/deli
- Number of restaurants - 1
- Number of poolside bars - 3
Beach
- Beach club on site (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
Parking & Transportation
- Self parking (surcharge)
- Valet parking (surcharge)
- Shopping center shuttle (surcharge)
Gym
- Fitness facilities
- 24-hour fitness facilities
- Free use of nearby fitness center
Business
- Number of meeting rooms - 1
- Business center
- 24-hour business center
Pool
- Pool umbrellas
- Number of outdoor pools - 7
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Internet
- Free WiFi
Shopping
- Gift shops or newsstand
Nature
- Garden
Event Space
- Wedding services
Bicycle
- Bicycle rents on site
Smoking
- Designated smoking areas
Dining Features
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Pisco Nikkei & Raw Bar, one of the aparthotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 7 bars/lounges or 3 poolside bars.
Business Features
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Pet Policy
- Service animals are allowed
- Service animals exempt from fees/restrictions
Rooms
Make yourself at home in one of the 662 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Room, Multiple Beds, Garden View (THREE BEDROOM PENTHOUSE RESORT RESIDE)
Up to 8 adults, 9 children
size 128
m2
Garden view, Pool view
Room, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM RESORT RESIDENCE)
Up to 3 adults, 3 children
size 66
m2
Garden view
Deluxe Room, Garden View (DELUXE)
Up to 2 adults, 3 children
size 49
m2
Garden view
Room, Multiple Beds, Garden View (TWO BEDROOM RESORT RESIDENCE)
Up to 6 adults, 7 children
size 107
m2
Garden view, Pool view
Suite, 1 King Bed, Pool View
Up to 3 adults (no children)
size 65
m2
Pool view
Room, Multiple Beds, Garden View (THREE BEDROOM RESORT RESIDENCE)
Up to 8 adults, 9 children
size 144
m2
Garden view, Pool view
Suite, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM PENTHOUSE RESORT RESIDENC)
Up to 3 adults, 3 children
size 101
m2
Garden view, Pool view
Room, Multiple Beds, Pool View (TWO BEDROOM PENTHOUSE RESORT RESIDENC)
Up to 6 adults, 7 children
size 106
m2
Pool view
Location
Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive is within a 10-minute drive of Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course. This 4.5-star aparthotel is 3.6 mi (5.8 km) from Punta Esmeralda Beach and 3.9 mi (6.2 km) from Quinta Avenida.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 0.7 km / 0.4 mi
El Camaleon Mayakoba Golf Course - 3.2 km / 2 mi
Punta Esmeralda Beach - 3.6 km / 2.2 mi
Playa 88 - 4 km / 2.5 mi
Quinta Avenida - 4.9 km / 3 mi
Grand Coral Golf Riviera Maya - 2.8 km / 1.7 mi
28 de Julio Square - 4.7 km / 2.9 mi
Guadalupe Church - 6 km / 3.8 mi
Tres Rios Ecopark - 6.4 km / 4 mi
Plaza Las Americas - 7.4 km / 4.6 mi
Mario Villanueva Stadium Madrid - 7.7 km / 4.8 mi
Mamitas Beach - 7.9 km / 4.9 mi
Playa del Carmen Main Beach - 7.9 km / 4.9 mi
Quinta Alegría Shopping Mall - 8.3 km / 5.1 mi
Nuestra Senora del Carmen Catholic Church - 8.3 km / 5.2 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 50.8 km / 31.6 mi
Cozumel Intl. Airport (CZM) - 42 km / 26.1 mi
Address
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad
Playa del Carmen, QROO 77710
MX
Playa del Carmen, QROO 77710
MX
Timezone
America/Cancun
Good to Know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Additional Charges & Services
Mandatory Charges
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional Charges
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 10 per night
- Valet parking fee: USD 10 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check In / Check Out
Check In
Open 24 hours
Check Out
12:00 PM
Check-In Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Additional Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Accessibility Features
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible on-site restaurant
- Multilingual staff
- Wheelchair accessible parking
- Accessible bathroom
- Wheelchair-accessible concierge desk
- Visual alarms in hallways
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- In-room accessibility
COVID Policies and Procedures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Social distancing measures are in place
- Temperature checks are available to guests
- Masks are available to guests
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property confirms they are implementing enhanced cleaning measures
- Property confirms they are implementing guest safety measures
- Shield between guests and staff in main contact areas
- Staff temperature checks are conducted regularly
- Gloves are available to guests
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available for breakfast
- Contactless check-in is available
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Individually-wrapped food options are available through room service
- Individually-wrapped food options are available for lunch
- Commonly-touched surfaces are cleaned with disinfectant
- Protective clothing is available to guests
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
General Information
Brand
Independent
Chain
Independent
Phone Number
52-984-8772750
Frequently Asked Questions
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