Traveling from

The Fives Beach Hotel & Residences - All Inclusive

Playa del Carmen, QROO, Mexico
star icon 4.5
star icon 4.1 (678 guest reviews)
Featured Image
Room
Beach icon Beach
Luxury icon Luxury
Adventure Sports icon Adventure Sports
Business icon Business
Sustainable icon Sustainable
Urban icon Urban
Child Friendly icon Child Friendly
Spa icon Spa
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and an outdoor tennis court. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Concierge
Concierge services
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
24-hour front desk
Contactless check-out is available
Spa
Hair salon
Sauna
Full-service spa
Spa treatment room(s)
Steam room
Entertainment
Nightclub
Outdoor tennis courts - 1
Tennis on site
Arcade/game room
For Children
Supervised childcare/activities (free)
Children's pool
Babysitting or childcare (surcharge)
Children's club (free)
Space
Picnic area
Elevator
Barbecue grill(s)
Terrace
Dining
Number of bars/lounges - 1
Snack bar/deli
Number of restaurants - 1
Number of poolside bars - 3
Beach
Beach club on site (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Parking & Transportation
Self parking (surcharge)
Valet parking (surcharge)
Shopping center shuttle (surcharge)
Gym
Fitness facilities
24-hour fitness facilities
Free use of nearby fitness center
Business
Number of meeting rooms - 1
Business center
24-hour business center
Pool
Pool umbrellas
Number of outdoor pools - 7
Laundry
Dry cleaning/laundry service
Laundry facilities
Internet
Free WiFi
Shopping
Gift shops or newsstand
Nature
Garden
Event Space
Wedding services
Bicycle
Bicycle rents on site
Smoking
Designated smoking areas
Dining Features
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Pisco Nikkei & Raw Bar, one of the aparthotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 7 bars/lounges or 3 poolside bars.

Business Features
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Pet Policy
  • Service animals are allowed
  • Service animals exempt from fees/restrictions

Rooms

Make yourself at home in one of the 662 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

Room, Multiple Beds, Garden View (THREE BEDROOM PENTHOUSE RESORT RESIDE)

Up to 8 adults, 9 children
size 128 m2 Garden view, Pool view
Unavailable

Room, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM RESORT RESIDENCE)

Up to 3 adults, 3 children
size 66 m2 Garden view
Unavailable

Deluxe Room, Garden View (DELUXE)

Up to 2 adults, 3 children
size 49 m2 Garden view
Unavailable

Room, Multiple Beds, Garden View (TWO BEDROOM RESORT RESIDENCE)

Up to 6 adults, 7 children
size 107 m2 Garden view, Pool view
Unavailable

Suite, 1 King Bed, Pool View

Up to 3 adults (no children)
size 65 m2 Pool view
Unavailable

Room, Multiple Beds, Garden View (THREE BEDROOM RESORT RESIDENCE)

Up to 8 adults, 9 children
size 144 m2 Garden view, Pool view
Unavailable

Suite, 1 King Bed with Sofa bed, Garden View (ONE BEDROOM PENTHOUSE RESORT RESIDENC)

Up to 3 adults, 3 children
size 101 m2 Garden view, Pool view
Unavailable

Room, Multiple Beds, Pool View (TWO BEDROOM PENTHOUSE RESORT RESIDENC)

Up to 6 adults, 7 children
size 106 m2 Pool view
Unavailable

Location

Located in Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive is within a 10-minute drive of Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course. This 4.5-star aparthotel is 3.6 mi (5.8 km) from Punta Esmeralda Beach and 3.9 mi (6.2 km) from Quinta Avenida.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Xcalacoco - 0.7 km / 0.4 mi
El Camaleon Mayakoba Golf Course - 3.2 km / 2 mi
Punta Esmeralda Beach - 3.6 km / 2.2 mi
Playa 88 - 4 km / 2.5 mi
Quinta Avenida - 4.9 km / 3 mi
Grand Coral Golf Riviera Maya - 2.8 km / 1.7 mi
28 de Julio Square - 4.7 km / 2.9 mi
Guadalupe Church - 6 km / 3.8 mi
Tres Rios Ecopark - 6.4 km / 4 mi
Plaza Las Americas - 7.4 km / 4.6 mi
Mario Villanueva Stadium Madrid - 7.7 km / 4.8 mi
Mamitas Beach - 7.9 km / 4.9 mi
Playa del Carmen Main Beach - 7.9 km / 4.9 mi
Quinta Alegría Shopping Mall - 8.3 km / 5.1 mi
Nuestra Senora del Carmen Catholic Church - 8.3 km / 5.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 50.8 km / 31.6 mi
Cozumel Intl. Airport (CZM) - 42 km / 26.1 mi

Address
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad
Playa del Carmen, QROO 77710
MX
Timezone
America/Cancun

Good to Know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Additional Charges & Services

Mandatory Charges

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional Charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check In / Check Out

Check In
Open 24 hours
Check Out
12:00 PM
Check-In Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Additional Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Accessibility Features

Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible on-site restaurant
Multilingual staff
Wheelchair accessible parking
Accessible bathroom
Wheelchair-accessible concierge desk
Visual alarms in hallways
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible spa
In-room accessibility

COVID Policies and Procedures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Social distancing measures are in place
Temperature checks are available to guests
Masks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Shield between guests and staff in main contact areas
Staff temperature checks are conducted regularly
Gloves are available to guests
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available for breakfast
Contactless check-in is available
Individually-wrapped food options are available
Guests are provided with free hand sanitizer
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for lunch
Commonly-touched surfaces are cleaned with disinfectant
Protective clothing is available to guests
Property is cleaned with disinfectant
Staff wears personal protective equipment

General Information

Brand
Independent
Chain
Independent
Phone Number
52-984-8772750

Frequently Asked Questions

unavailable