Are children allowed at the property?

Children are allowed. Children are considered to be between ages 3 to 17 years old for purposes of booking a room. Younger children are allowed, but do not count as occupants.

Is the property wheelchair accessible?

The property is not wheelchair accessbile overall, but might have some accessibility features.

Are there designated smoking areas at the property?

Smoking is allowed in designated areas (fees might apply).

• Traveling from

Cacao Tulum -Luxury Condos

Tulum, QROO, Mexico

Condo

3.5

3.7 (70 guest reviews)

Business

Beach

Spa

Pet Friendly

Romantic

Adventure Sports

Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this condo include complimentary wireless Internet access and concierge services.

Concierge

Tours/ticket assistance

24-hour front desk

Express check-out

Concierge services

Luggage storage

Parking & Transportation

Free self parking

Airport transportation (surcharge)

Uncovered parking

Secured parking

Pool

Number of outdoor pools - 1

Swimming pool

Pool umbrellas

Pool sun loungers

Space

Rooftop terrace

Terrace

Outdoor furniture

No elevators

Spa

Spa treatment room(s)

Spa services on site

Gym

Fitness facilities

Internet

Free WiFi

Romantic

Proposal/romance packages available

Nature

Garden

Bicycle

Bicycle rents on site

Beach

Beach towels

Business

24-hour business center

Laundry

Laundry facilities

Smoking

Designated smoking areas

General

Gap period enforced between guest stays

Bedroom

No rollaway/extra beds available

For Children

No cribs (infant beds) available

Business Features

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Pet Policy

Pets cannot be left unattended

Pets allowed

Only Dogs and cats are allowed

Pets allowed (no fees)

Service animals are allowed

Service animals exempt from fees/restrictions

Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected.

Superior Studio, Private Pool

Up to 2 adults, 1 child

size 41 m2 Garden view

Unavailable

Family Penthouse, 2 Bedrooms, Private Pool

Up to 5 adults, 4 children

size 75 m2 Garden view

Unavailable

Penthouse, Private Pool

Up to 2 adults, 1 child

size 50 m2 Garden view

Unavailable

Luxury Suite, Private Pool

Up to 3 adults, 2 children

size 68 m2 Garden view

Unavailable

Luxury Apartment, 1 Bedroom, Private Pool

Up to 3 adults, 2 children

size 83 m2 Garden view

Unavailable

Location

When you stay at Cacao Tulum -Luxury Condos- in Tulum, you'll be by the sea, within a 15-minute drive of Tulum Beach and Tulum National Park. This spa condo is 4.7 mi (7.6 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Gran Cenote.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 1.8 km / 1.1 mi
Tulum National Park - 2.8 km / 1.8 mi
Cenote Crystal - 3.6 km / 2.2 mi
Cenote Calavera - 4 km / 2.5 mi
Tulum Beach - 4.8 km / 3 mi
SFER IK - 5.4 km / 3.4 mi
Las Palmas Public Beach - 5.9 km / 3.7 mi
Gran Cenote - 6 km / 3.7 mi
Playa Ruinas - 6.2 km / 3.8 mi
Playa Paraiso - 6.4 km / 4 mi
Ven a la Luz Sculpture - 6.9 km / 4.3 mi
Tulum Mayan Ruins - 7.6 km / 4.7 mi
Sian Ka'an Biosphere Reserve - 9.9 km / 6.1 mi
Kaan Luum Lagoon - 10.5 km / 6.5 mi
Playa Akun - 12.5 km / 7.8 mi

Address

Region 15, La Veleta,
Tulum, QROO 77780
MX

Timezone

America/Cancun

Good to Know

Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Additional Charges & Services

Mandatory Charges

You'll be asked to pay the following charges at the property:

Cleaning fee: USD 1.5 per accommodation, per night
Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional Charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet deposit: USD 100 per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Rennovations

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

Dining venue(s)
Fitness facilities

The following facilities are closed seasonally each year. They will be closed from September 27 to October 16:

Swimming pool

Last Updated

Jul 27, 2022

Check In / Check Out

Check In

Contact property

Check Out

12:00 PM

Check-In Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Additional Instructions

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Accessibility Features

Wheelchair accessible - no

COVID Policies and Procedures

Property confirms they are implementing guest safety measures

Staff wears personal protective equipment

Commonly-touched surfaces are cleaned with disinfectant

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

COVID-19 - Essential Workers Only - NO

Social distancing measures are in place

General Information

Brand

Independent

Chain

Independent

Phone Number

52-984 157 6054

Frequently Asked Questions

No rooms available

Need Help?

Feel free to reach out if you need something.

Ask us Anything

unavailable

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