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Cacao Tulum -Luxury Condos

Tulum, QROO, Mexico
star icon 3.5
star icon 3.7 (70 guest reviews)
Featured Image
Business icon Business
Beach icon Beach
Spa icon Spa
Pet Friendly icon Pet Friendly
Romantic icon Romantic
Adventure Sports icon Adventure Sports
Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this condo include complimentary wireless Internet access and concierge services.
Tours/ticket assistance
24-hour front desk
Express check-out
Concierge services
Luggage storage
Parking & Transportation
Free self parking
Airport transportation (surcharge)
Uncovered parking
Secured parking
Number of outdoor pools - 1
Swimming pool
Pool umbrellas
Pool sun loungers
Rooftop terrace
Outdoor furniture
No elevators
Spa treatment room(s)
Spa services on site
Fitness facilities
Free WiFi
Proposal/romance packages available
Bicycle rents on site
Beach towels
24-hour business center
Laundry facilities
Designated smoking areas
Gap period enforced between guest stays
No rollaway/extra beds available
For Children
No cribs (infant beds) available
Business Features
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Pet Policy
  • Pets cannot be left unattended
  • Pets allowed
  • Only Dogs and cats are allowed
  • Pets allowed (no fees)
  • Service animals are allowed
  • Service animals exempt from fees/restrictions


Make yourself at home in one of the 30 air-conditioned rooms featuring private pools and Smart televisions. Your bed comes with down comforters and premium bedding. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected.

Superior Studio, Private Pool

Up to 2 adults, 1 child
size 41 m2 Garden view

Family Penthouse, 2 Bedrooms, Private Pool

Up to 5 adults, 4 children
size 75 m2 Garden view

Penthouse, Private Pool

Up to 2 adults, 1 child
size 50 m2 Garden view

Luxury Suite, Private Pool

Up to 3 adults, 2 children
size 68 m2 Garden view

Luxury Apartment, 1 Bedroom, Private Pool

Up to 3 adults, 2 children
size 83 m2 Garden view


When you stay at Cacao Tulum -Luxury Condos- in Tulum, you'll be by the sea, within a 15-minute drive of Tulum Beach and Tulum National Park. This spa condo is 4.7 mi (7.6 km) from Tulum Mayan Ruins and 3.7 mi (6 km) from Gran Cenote.
Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 1.8 km / 1.1 mi
Tulum National Park - 2.8 km / 1.8 mi
Cenote Crystal - 3.6 km / 2.2 mi
Cenote Calavera - 4 km / 2.5 mi
Tulum Beach - 4.8 km / 3 mi
SFER IK - 5.4 km / 3.4 mi
Las Palmas Public Beach - 5.9 km / 3.7 mi
Gran Cenote - 6 km / 3.7 mi
Playa Ruinas - 6.2 km / 3.8 mi
Playa Paraiso - 6.4 km / 4 mi
Ven a la Luz Sculpture - 6.9 km / 4.3 mi
Tulum Mayan Ruins - 7.6 km / 4.7 mi
Sian Ka'an Biosphere Reserve - 9.9 km / 6.1 mi
Kaan Luum Lagoon - 10.5 km / 6.5 mi
Playa Akun - 12.5 km / 7.8 mi

Region 15, La Veleta,
Tulum, QROO 77780

Good to Know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the condo prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Additional Charges & Services

Mandatory Charges

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night
  • Sanitation services: USD 1.5 per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional Charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from September 27 to October 16:
  • Swimming pool
Last Updated
Jul 27, 2022

Check In / Check Out

Check In
Contact property
Check Out
12:00 PM
Check-In Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Additional Instructions
Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Accessibility Features

Wheelchair accessible - no

COVID Policies and Procedures

Property confirms they are implementing guest safety measures
Staff wears personal protective equipment
Commonly-touched surfaces are cleaned with disinfectant
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
COVID-19 - Essential Workers Only - NO
Social distancing measures are in place

General Information

Phone Number
52-984 157 6054

Frequently Asked Questions